Independent Bodies

ACT Civil and Administrative Tribunal
Phone: 02 6207 1740
Email: ACATfeedback@act.gov.au
Website: acat.act.gov.au/home

Adoptive Kinship Fostering Families Association (AKFFA)
Email: info@adoption.org.au
Website: adoption.org.au/contact-us/

Child, Youth and Families Services
Community Services Directorate
Phone: 02 6207 5294
Email: CSDCYFComplaints@act.gov.au

Children and Young People Commissioner
Level 4, 12 Moore Street,
Canberra City, ACT 2600
Phone: 02 6205 2222
Website: hrc.act.gov.au/complaints

Equal Opportunity and Human Rights
56 Allara Street,
Civic, Canberra, ACT 2600
Phone: 02 6205 2222
TIS (National): 131 450
Email: human.rights@act.gov.au
Website: hrc.act.gov.au/complaints

Ombudsman ACT
Level 5, Childres Square
14 Childers Street,
Canberra City, ACT 2601
Phone: 02 5117 3650
TTY: 133 677
Email: ombudsman.act.gov.au/contact-us

Privacy
Office of the Australian Information Commissioner
Phone: 1300 363 992

CREATE Foundation
325-327 Queensberry Street,
North Melbourne, 3051
Phone: 1300 78 29
Fax: 03 8601 5877
Email: victoria@create.org.au

Child Safety Commissioner
Level 20, 570 Bourke Street,
Melbourne, 3000
Phone: 1300 78 29 78
Fax: 03 8601 5877
Email: childsafe@ccyp.vic.gov.au

VCAT
Victorian Civil and Administrative Tribunal
55 King Street, Melbourne
Victoria, 3000
GPO Box 5408 Melbourne 3001
Phone: 1300 01 8228

Department of Families, Fairness & Housing (DFFH)
GPO Box 4057 Melbourne, Victoria, 3000
Phone: 1300 884 706
Email: feedback@dffh.vic.gov.au
Website: dffh.vic.gov.au/making-complaint

Equal Opportunity and Human Rights Commissioner
Level 3, 204 Lygon Street,
Carlton, 3053
Phone: 1300 292 153
TTY: 1300 292 153
Interpreter: 1300 152 494
Email: enquiries@veohrc.vic.go.au

Foster Care Association of Victoria
Level 1, 398 Smith Street,
Collingwood, 3066
Phone: 03 9416 4292
Email: admin@fcav.org.au

Family Law Services
Australian Government Attorney-General’s Department
Website: ag.gov.au/families-and-marriage/families/family-relationship-services/complain-about-family-law-service

Ombudsman Victoria
Level 1 North Tower,
459 Collins Street
Melbourne, 3000
Phone: 1800 806 314
TTY: 133 677
Interpreter: 131 450
Fax: 9614 0246
Email: ombudvic@ombudsman.vic.gov.au

Privacy
Office of the Victorian Information Commissioner
PO Box 24274, Melbourne, Vic 3001
Phone: 1300 006 842
Email: enquiries@ovic.vic.gov.au

Social Services Regulator (SSR)
PO Box 1106 Collingwood, Vic 3066
Email: feedback@ssr.vic.gov.au

Victims of Crime
Victims of Crime Commissioner
GPO Box 4356, Melbourne, Vic 3000
Open: 8am – 11pm
Phone: 1800 010 017
Email: enquiries@vocc.vic.gov.au

Ageing and Disability Commission
Level 6, 93 George St
Parramatta, NSW 2150
Phone:1800 628 221
Email: nswadc@adc.nsw.gov.au

National Disability Insurance Scheme – NDIS Quality and Safeguards Commission
PO Box 210
Penrith NSW 2750
Phone:1800 035 544
TTY: 133 677
Email: contactcentre@ndiscommission.gov.au 

Information and Privacy Commission NSW
GPO Box 7011, Sydney NSW 2001
Phone: 1800 472 679 
Email: ipcinfo@ipc.nsw.gov.au  

Office of the Children’s Guardian
Locked Bag 5100
Strawberry Hills NSW 2012
Phone: 02 8219 3600 
Email: kids@kidsguardian.nsw.gov.au 

Ombudsman New South Wales
Level 24 580 George Street Sydney NSW 2000
Phone: 1800 451 524 or 02 9264 8050 
Email: nswombo@ombo.nsw.gov.au 

Equal Opportunity
Anti-Discrimination Board of NSW
Phone: 02 9268 5544
Toll free: 1800 670 812 (for regional NSW)
Email enquiries: adbcontact@justice.nsw.gov.au
Email complaints: complaintsadb@justice.nsw.gov.au 

Human Rights
Anti-Discrimination Board of NSW
Phone: 02 9268 5544
Toll free 1800 670 812 (for regional NSW)
Email enquiries:  adbcontact@justice.nsw.gov.au
Email complaints: complaintsadb@justice.nsw.gov.au 

Social Services
Department of Family and Community Services NSW
FACS Head Office
Phone: 02 9377 6000 
Locked Bag 10,
Strawberry Hills NSW 2012
 

NCAT
NSW Civil & Administrative Tribunal
Phone: 1300 006 228
Website: ncat.nsw.gov.au/ 

Foster and Kinship Carers
My Forever Family NSW

PO Box 595
Dulwich Hill NSW 2203
Phone: 02 8324 6260
Carer support line: 1300 782 975
Monday to Friday 9:00am – 7:00pm
Email: enquiries@myforeverfamily.org.au 

NDIA
Phone: 1800 800 110
Email: enquiries@ndis.gov.au 

Care Leavers
CREATE Foundation
12 Union Street
Parramatta NSW 2150
Phone: 02 9267 0977
Email:nsw@create.org.au

Anti-Discrimination Commission Queensland
Level 20, 53 Albert Street, Brisbane
Phone: 1300 130 670
Email: info@adcq.qld.gov.au

National Disability Insurance Scheme – NDIS Quality and Safeguards Commission
PO Box 210
Penrith NSW 2750
9:00am – 5:00pm Monday to Friday, excluding public holidays
Phone:1800 035 544
TTY: 133 677
Email: contactcentre@ndiscommission.gov.au 

Privacy
Office of the Information Commissioner Queensland
PO Box 10143
Adelaide Street  Brisbane
Queensland 4000
Phone: 07 3234 7373 or 1800 642 753
Email:enquiries@oic.qld.gov.au

Queensland Family and Child Commission
PO Box 15217
Brisbane City East QLD 4002
Phone: 07 3900 6000 
Email: info@qfcc.qld.gov.au 

Queensland Ombudsman
Level 18, 53 Albert Street, Brisbane, QLD 4000
GPO Box 3314, Brisbane, QLD 4001
Phone: 07 3005 7000 or 1800 068 908 (toll free outside Brisbane only)

Equal Opportunity
Anti-Discrimination Commission Queensland
Level 20, 53 Albert Street, Brisbane
Phone: 1300 130 670
Email: info@adcq.qld.gov.au 

Human Rights
Queensland Human Rights Commission
Level 20, 53 Albert Street, Brisbane
Phone: 1300 130 670
Email: enquiries@qhrc.qld.gov.au 
Website: qhrc.qld.gov.au

The Public Guardian
publicguardian.qld.gov.au/
Phone: 1300 653 187 

Social Services
Department of Child Safety, Youth and Women
csyw.qld.gov.au/
Phone: 1800 080 464 

QCAT
Queensland Civil and Administrative Tribunal
GPO Box 1639, Brisbane, Qld, 4001
Phone: 1300 753 228 between 8.30am – 3.00pm Monday to Friday. 

Queensland Foster and Kinship Care Inc
Unit 7 / 10  Depot Street
BANYO  QLD  4014
Phone: 07 3256 6166
Email: admin@qfkc.com.au 

NDIA
Phone: 1800 800 110
Email: enquiries@ndis.gov.au

CREATE Foundation
15 Lever Street
Albion QLD 4010
Phone: 07 3317 6020
Fax: 07 3317 6026
Email: qld@create.org.au

Subscription icon

Sign up to the OzChild mailing list

Stay up to date with the latest news and events.

ENQUIRE NOW

Choose your region

Select your region to create an enhanced and personal experience.