Independent Bodies
ACT Civil and Administrative Tribunal
Phone: 02 6207 1740
Email: ACATfeedback@act.gov.au
Website: acat.act.gov.au/home
Adoptive Kinship Fostering Families Association (AKFFA)
Email: info@adoption.org.au
Website: adoption.org.au/contact-us/
Child, Youth and Families Services
Community Services Directorate
Phone: 02 6207 5294
Email: CSDCYFComplaints@act.gov.au
Children and Young People Commissioner
Level 4, 12 Moore Street,
Canberra City, ACT 2600
Phone: 02 6205 2222
Website: hrc.act.gov.au/complaints
Equal Opportunity and Human Rights
56 Allara Street,
Civic, Canberra, ACT 2600
Phone: 02 6205 2222
TIS (National): 131 450
Email: human.rights@act.gov.au
Website: hrc.act.gov.au/complaints
Ombudsman ACT
Level 5, Childres Square
14 Childers Street,
Canberra City, ACT 2601
Phone: 02 5117 3650
TTY: 133 677
Email: ombudsman.act.gov.au/contact-us
Privacy
Office of the Australian Information Commissioner
Phone: 1300 363 992
CREATE Foundation
325-327 Queensberry Street,
North Melbourne, 3051
Phone: 1300 78 29
Fax: 03 8601 5877
Email: victoria@create.org.au
Child Safety Commissioner
Level 20, 570 Bourke Street,
Melbourne, 3000
Phone: 1300 78 29 78
Fax: 03 8601 5877
Email: childsafe@ccyp.vic.gov.au
VCAT
Victorian Civil and Administrative Tribunal
55 King Street, Melbourne
Victoria, 3000
GPO Box 5408 Melbourne 3001
Phone: 1300 01 8228
Department of Families, Fairness & Housing (DFFH)
GPO Box 4057 Melbourne, Victoria, 3000
Phone: 1300 884 706
Email: feedback@dffh.vic.gov.au
Website: dffh.vic.gov.au/making-complaint
Equal Opportunity and Human Rights Commissioner
Level 3, 204 Lygon Street,
Carlton, 3053
Phone: 1300 292 153
TTY: 1300 292 153
Interpreter: 1300 152 494
Email: enquiries@veohrc.vic.go.au
Foster Care Association of Victoria
Level 1, 398 Smith Street,
Collingwood, 3066
Phone: 03 9416 4292
Email: admin@fcav.org.au
Family Law Services
Australian Government Attorney-General’s Department
Website: ag.gov.au/families-and-marriage/families/family-relationship-services/complain-about-family-law-service
Ombudsman Victoria
Level 1 North Tower,
459 Collins Street
Melbourne, 3000
Phone: 1800 806 314
TTY: 133 677
Interpreter: 131 450
Fax: 9614 0246
Email: ombudvic@ombudsman.vic.gov.au
Privacy
Office of the Victorian Information Commissioner
PO Box 24274, Melbourne, Vic 3001
Phone: 1300 006 842
Email: enquiries@ovic.vic.gov.au
Social Services Regulator (SSR)
PO Box 1106 Collingwood, Vic 3066
Email: feedback@ssr.vic.gov.au
Victims of Crime
Victims of Crime Commissioner
GPO Box 4356, Melbourne, Vic 3000
Open: 8am – 11pm
Phone: 1800 010 017
Email: enquiries@vocc.vic.gov.au
Ageing and Disability Commission
Level 6, 93 George St
Parramatta, NSW 2150
Phone:1800 628 221
Email: nswadc@adc.nsw.gov.au
National Disability Insurance Scheme – NDIS Quality and Safeguards Commission
PO Box 210
Penrith NSW 2750
Phone:1800 035 544
TTY: 133 677
Email: contactcentre@ndiscommission.gov.au
Information and Privacy Commission NSW
GPO Box 7011, Sydney NSW 2001
Phone: 1800 472 679
Email: ipcinfo@ipc.nsw.gov.au
Office of the Children’s Guardian
Locked Bag 5100
Strawberry Hills NSW 2012
Phone: 02 8219 3600
Email: kids@kidsguardian.nsw.gov.au
Ombudsman New South Wales
Level 24 580 George Street Sydney NSW 2000
Phone: 1800 451 524 or 02 9264 8050
Email: nswombo@ombo.nsw.gov.au
Equal Opportunity
Anti-Discrimination Board of NSW
Phone: 02 9268 5544
Toll free: 1800 670 812 (for regional NSW)
Email enquiries: adbcontact@justice.nsw.gov.au
Email complaints: complaintsadb@justice.nsw.gov.au
Human Rights
Anti-Discrimination Board of NSW
Phone: 02 9268 5544
Toll free 1800 670 812 (for regional NSW)
Email enquiries: adbcontact@justice.nsw.gov.au
Email complaints: complaintsadb@justice.nsw.gov.au
Social Services
Department of Family and Community Services NSW
FACS Head Office
Phone: 02 9377 6000
Locked Bag 10,
Strawberry Hills NSW 2012
NCAT
NSW Civil & Administrative Tribunal
Phone: 1300 006 228
Website: ncat.nsw.gov.au/
Foster and Kinship Carers
My Forever Family NSW
PO Box 595
Dulwich Hill NSW 2203
Phone: 02 8324 6260
Carer support line: 1300 782 975
Monday to Friday 9:00am – 7:00pm
Email: enquiries@myforeverfamily.org.au
NDIA
Phone: 1800 800 110
Email: enquiries@ndis.gov.au
Care Leavers
CREATE Foundation
12 Union Street
Parramatta NSW 2150
Phone: 02 9267 0977
Email: nsw@create.org.au
Anti-Discrimination Commission Queensland
Level 20, 53 Albert Street, Brisbane
Phone: 1300 130 670
Email: info@adcq.qld.gov.au
National Disability Insurance Scheme – NDIS Quality and Safeguards Commission
PO Box 210
Penrith NSW 2750
9:00am – 5:00pm Monday to Friday, excluding public holidays
Phone:1800 035 544
TTY: 133 677
Email: contactcentre@ndiscommission.gov.au
Privacy
Office of the Information Commissioner Queensland
PO Box 10143
Adelaide Street Brisbane
Queensland 4000
Phone: 07 3234 7373 or 1800 642 753
Email: enquiries@oic.qld.gov.au
Queensland Family and Child Commission
PO Box 15217
Brisbane City East QLD 4002
Phone: 07 3900 6000
Email: info@qfcc.qld.gov.au
Queensland Ombudsman
Level 18, 53 Albert Street, Brisbane, QLD 4000
GPO Box 3314, Brisbane, QLD 4001
Phone: 07 3005 7000 or 1800 068 908 (toll free outside Brisbane only)
Equal Opportunity
Anti-Discrimination Commission Queensland
Level 20, 53 Albert Street, Brisbane
Phone: 1300 130 670
Email: info@adcq.qld.gov.au
Human Rights
Queensland Human Rights Commission
Level 20, 53 Albert Street, Brisbane
Phone: 1300 130 670
Email: enquiries@qhrc.qld.gov.au
Website: qhrc.qld.gov.au
The Public Guardian
publicguardian.qld.gov.au/
Phone: 1300 653 187
Social Services
Department of Child Safety, Youth and Women
csyw.qld.gov.au/
Phone: 1800 080 464
QCAT
Queensland Civil and Administrative Tribunal
GPO Box 1639, Brisbane, Qld, 4001
Phone: 1300 753 228 between 8.30am – 3.00pm Monday to Friday.
Queensland Foster and Kinship Care Inc
Unit 7 / 10 Depot Street
BANYO QLD 4014
Phone: 07 3256 6166
Email: admin@qfkc.com.au
NDIA
Phone: 1800 800 110
Email: enquiries@ndis.gov.au
CREATE Foundation
15 Lever Street
Albion QLD 4010
Phone: 07 3317 6020
Fax: 07 3317 6026
Email: qld@create.org.au
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